My vehicle was damaged and I need to rent a car. What can I expect?

Start by calling your insurance company or agent. The company will take care of you, by setting up a rental reservation and will work with the repair shop on scheduling.

When your car goes into the shop with rental reimbursement coverage, you will arrive at your neighborhood Enterprise location, the office will already have the information to direct bill your insurance carrier for the covered amount of your rental.

When you arrive at your local Enterprise you will need:

  • Your insurance card showing your name as covered on the policy
  • Your driver’s license
  • A credit card – this will be used only as a deposit or to pay for coverages or upgrades beyond what your insurance covers. As the renter, you will be responsibility for any difference.

We recommended that you contact the local Enterprise before arrival to ensure you have all necessary information prepared. This will allow your rental process to be quick and easy.

Start a reservation

Why Rental Reimbursement?

A glimpse into life without Rental Replacement Coverage

From Total Loss…To Fresh Start

Our professional sales consultants listen and work with you to understand both your needs and your budget then help you find the ideal vehicle. With thousands of late-model, low mileage options; we’ll get you back on the road worry-free.

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Explore The Collection

Think a rental car can’t be as good as your own car? Enterprise has one of the largest selections of premium vehicles.

Browse premium vehicles

How it Works:

Something bad happens to your vehicle.

Your vehicle goes in the shop to be worked on. It's likely to take 13 days.

Enterpise, in partnership with your insurance company, will take care of you while your vehicle is away.

After your vehicle is ready, you both get back on the road and back to normal – all without missing a beat.

Insurance Replacement Key Facts

1 OUT OF 8

people get into a car accident each year.


vehicle repair lasts about



of rental reimbursement cost


of a rental's cost.

Frequently Asked Questions

We realize that rental replacement can be confusing and misunderstood thing, especially if you've just been in an accident or are facing a big repair bill. We're here to help. Have a question? We may have an answer for you. Or, feel free to contact us.

View the full FAQ

*If you don’t currently have rental reimbursement insurance but still need to rent a vehicle, click here to start a reservation at our every day low rates.