Istanbul Airport Intl. Terminal (IST) Car Rental

Istanbul Airport Intl. Terminal (IST)

Location Details

Istanbul Airport
TAYAKADIN MH ULUBATLI HASAN CD
Istanbul, TR, 34277

Pick-Up Service Unavailable
After-Hours Returns Unavailable

Directions from Terminal

Rental office is located in terminal. Shuttle service is not required. Our rental counter is located within the car rental facility inside the terminal building alongside other rental companies. Please follow signs for car rentals.

Rental Policies

A daily charge of 7.00 EUR up to a maximum 105.00 EUR per rental for each additional authorized driver.  Additional driver requests should be made at the start of rental. Full rental conditions apply to all additional drivers. All insurances are valid for the additional driver or at the time of driving by the additional driver if included on the rental agreement. All fees quoted include VAT.

After hours drop is only allowed at locations that are open 24hrs.  The rental location must be informed of the return time at the beginning of the rental.  If this results in a one way rental an additional fee may apply.

The Mini, Economy, Economy Elite and Intermediate group of vehicles can be rented by those who are at least 21 years old and have held a valid driver’s license for 1 year. The Minivan, Compact, Intermediate and Standard, Intermediate SUV, and Standard SUV group of vehicles can be rented by those who are at least 25 years old and have held a valid driver’s license for 2 years. The Premium, Luxury, and Full-size group of vehicles can be rented by those who are at least 27 years old and have a driver's license for 3 years. There is no young drivers fee for any car groups.

CROSS BORDER POLICY. CARS ARE NOT ALLOWED TO BE DRIVEN OUT OF TURKEY AT ANY TIME.

The Collision Damage Waiver (CDWTP) reduces the liability you are responsible for in the event of damage to and/or theft of the vehicle. If the Collision Damage Waiver (CDWTP) is not included in the rental agreement, the renter is responsible for the total cost of the damages to the rented vehicle or the value of the vehicle in case of loss or theft. It is available for purchase. If it is included, Collision Damage Waiver (CDWTP) applicable excess amounts are 500 EUR for Mini, Economy, Compact, Intermediate, and Standard groups, 700 EUR for Full Size and SUV groups, 1000 EUR for Premium groups, and 1500 EUR for Luxury groups. Damage to the underside, interior, and the roof is not covered. Any damage caused due to driver negligence and/or breach of the driving laws of the rental country is the responsibility of the renter and is not covered by CDWTP. In the event of an accident involving a 3rd party, or incidental damage or theft, the customer is responsible for obtaining a report from the police. Without a proper report, the client takes full responsibility.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: ssh@enterprise.com.tr, 902166800690

One way travel is allowed between all Enterprise locations in Turkey with fees dependent on the one way route. One way travel outside of Turkey is not permitted.

All vehicles are delivered with a full tank of fuel and must be returned in the same condition. If the vehicle is returned with less than a full tank of fuel, the renter will be charged for the difference in fuel plus an additional 20% service charge. VAT and local fees and surcharges will also apply to fuel charges.

SLP SUPPLEMENTARY LIABILITY PROTECTION THIRD PARTY LIABILITY MAXIMUM LIABILITY FOR THIRD PARTIES. DEATH OR INJURIES PER PERSON UP TO FIVE TRY 250.000 APPROX. 100,000 EUR PER PERSON, 1.250.000 TRY APPROX. 500.000 EUR PER ACCIDENT. VEHICLE DAMAGE 25.000 TRY APPROX. 10.000 EUR PER VEHICLE, 50.000 TRY APPROX. 20.000 EUR PER ACCIDENT. AS REQUIRED BY LAWS OF THE COUNTRY AND INCLUDED IN ALL RATES VAT IS INCLUDED IN ALL RATES.

ACCEPTED METHODS OF PAYMENT: AMEX, DINERS, MASTERCARD, and VISA are accepted.

SECURITY DEPOSITS (SD): For each rental a credit card (VISA, MASTERCARD, DINERS, and AMEX) is required.

DEPOSIT: Total rental amount and security deposits will be collected at the beginning of the rental through the credit card of the person renting the vehicle. For the full size, premium and luxury group of vehicles, it is required to submit two credit cards and the deposit will be charged to each credit card. Any difference in the invoice amount that may occur at the end of the lease, on the other hand, will be collected or returned, using the same credit card. The credit card holder must be present in person during the rental. The vehicle rental cannot be processed with a credit card belonging to someone else. In addition to the rental fee, a certain amount of deposit which ranges from 100.00 to 500.00 EUR, depending on the brand and model of the vehicle, will be collected from the credit card submitted by the customer. Therefore, credit availability of the credit card (as much as total of rental and deposit fee) is required. The amount collected as deposit will be returned to the same credit card at the end of the rental after deducting the amounts not included in the reservation, if any, such as the above-mentioned additional services, assurances, missing fuel, damages, fines etc.

The deposit refunds are reflected to your credit card within 1-10 business days, depending on the internal communication process of the bank.

DEBIT CARDS/CASH/OTHER: Debit cards, Travelers Checks and Euro Checks are not accepted at any time. Cash payments also cannot be used for the deposit or to pay for the rental.

IN ORDER TO REQUEST ROADSIDE SERVICE, PLEASE CALL 90 216 44 44 937 TO BE CONNECTED WITH ONE OF OUR ASSISTANCE PROVIDERS. THIS SERVICE IS AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK AND IS FREE OF CHARGE. IN THE INSTANCE OF DRIVER NEGLIGENCE OR VIOLATION OF THE RENTAL AGREEMENT, THE CUSTOMER WILL BE HELD FULLY RESPONSIBLE FOR ANY DAMAGES TO THE VEHICLE AND ASSOCIATED COSTS.

RENTER REQUIREMENTS. ALL DRIVERS AND ADDITIONAL DRIVERS MUST PRODUCE A VALID DRIVING LICENSE AT THE TIME OF RENTAL. IN ADDITION TO A VALID DRIVING LICENSE, ALL THE CLIENTS MUST PRESENT AN IDENTITY CARD OR PASSPORT. IF THE CUSTOMER IS FOREIGN HE OR SHE MUST PRESENT THE PAPER SEAL ON HIS OR HER PASSPORT AT THE RENTAL COUNTER.

Third party Liability: Liability protection covers third party liability for third parties to a maximum of TRY 25000. As required by the laws of the country it is included in all rates.

Istanbul Airport Intl. Terminal (IST) Car Rental FAQs

For additional questions, please visit our main car rental FAQs page.