Hilo International Airport (ITO) Car Rental
Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
Renting a Car at Hilo International Airport (ITO)
Information for Renting a Car at Hilo Airport
Enterprise Rent-A-Car offers a wide selection of rental cars at Hilo Airport and is located a short 10 minute drive from the Hilo city center.
Location of Car Rental Branch
This branch is located directly across from the terminals at the Hilo International Airport.
Directions for Rental Car Return
Pass the post office and follow the road straight down. It will loop you into the airport. The rental car return will be on your left hand side.
Top Things to Do Near Hilo
Our customers enjoy visiting the Mauna Kea observatory as well as hiking at Hawaii Volcanos National Park located just South of Hilo.
Why Rent a Car in the Big Island?
The best way to way to explore the beaches, hikes and other popular sites of the Big Island is by car. Plan out your trip and enjoy the journey at your own pace. Many customers opt for a jeep or a convertible to make the best of their trip.