Southern California Car Rental TollPass Service Options
What are my options for driving on The Toll Roads of Orange County with my rental car?
Use Our TollPassTM Service
Simply drive on The Toll Roads of Orange County. You will be charged $4.95 per day (also referred to as a TollPass Convenience Charge) for using the TollPass Service with a rental period maximum of $34.65, plus the amount of each toll that you incur (please see the Additional Terms and Conditions below for additional information). You will not be charged for the TollPass Service on rental days that you don’t use a toll road and incur a toll. The TollPass Service charge and the amount of each toll will be charged to the debit or credit card on file with your rental Contract and will appear separately from rental Contract charges on your credit or debit card statement (please see the Additional Terms and Conditions below for additional information).
Please note, the Express Lanes 10, 110, 91, 15, 580 and 680 are not covered by our TollPass Service.
How can I avoid TollPassTM charges in Southern California?
• Pre-Register your rental Vehicle
Visit www.TheTollRoads.com/RentalTolls prior to incurring tolls and follow the instructions to pre-register your rental vehicle.
• Use your existing California FasTrak ® or ExpressAccount ®
Add your rental vehicle’s license plate to your FasTrak ® account or ExpressAccount ® prior to driving the 73, 133, 241 or 261 Toll Roads in Orange County.
ADDITIONAL INFORMATION
How are tolls billed to me?
If using the TollPass Service, all toll-related charges incurred during your
rental period will be charged to the debit or credit card on file with your rental Contract once the toll data is received from the toll authority. Typically, the toll data is received, and toll-related charges will be billed within approximately 4-6 weeks. Renters who don’t have a credit or debit card on file will receive an invoice for all toll-related charges. Tolls incurred are billed at the higher of the applicable toll authority’s video toll rate, cash toll rate or highest undiscounted toll rate.
How can I obtain my charges related to the TollPass™ Service?
Go to www.tollpassgo.com or call (877) 765-5201. You may also sign up to
receive receipts by email by visiting www.tollpassgo.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental Contact and Contract number or partial credit card number used to pay for your rental.
What is the coverage area?
The TollPass Service applies to toll roads in the United States and Canada, but the coverage area is subject to change. For questions about specific roads please call (877) 765-5201 or visit www.tollpassgo.com.
Additional Terms and Conditions*
The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of a pre-installed device or video-monitored toll collection services.
In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renter’s credit or debit card (or bill Renter, as applicable, for cash rentals or if no credit or debit card is on file) for each toll (or other charge) incurred using the transponder, pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authority’s video toll rate, cash toll rate or highest undiscounted toll rate.
Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter’s name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. No credit is provided for the days a rented transponder is not utilized if renting a transponder. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties (please see Paragraph 3.c(3.) of the Additional Terms and Conditions of your rental Contract).
A current listing of TollPass Service area covered roads is available upon request, at www.tollpassgo.com or (877) 765-5201.
*Any defined terms in this brochure shall have the same meaning as in the rental Contract (which is comprised of a Rental Agreement Summary and Additional Terms and Conditions) applicable to your rental, which will be provided to you. Please review your rental Contract for more Additional Terms and Conditions. This brochure does not contain each and every term and condition applicable to tolls and/or the TollPass Service.