HURRICANE TRAVEL IMPACT

 

Due to Hurricane Florence, a few of our Coastal neighborhood Enterprise Rent-A-Car branches across Virginia, North Carolina and South Carolina are currently closed. Please call the local branches for clarification on hours and availability

We continue to monitor the situation and will provide updates accordingly.

 

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Potential Customer Questions Regarding Hurricane Florence

 

Are my rental fees being dropped?

At this time, drop and one-way fees will be waived for customers who rented a vehicle and return to another location in the U.S.

For location-specific information, customers are encouraged to call the branch which they rented.

Will I be charged a late fee if I am unable to return my vehicle?

If there are unforeseen circumstances prohibiting you from returning your vehicle, please call the branch from which you rented.

My vehicle is flooded, what should I do?

If your vehicle has been flooded, please contact the branch from which you rented.

The branch where I rented my vehicle has not reopened, what do I do?

Phone lines will remain open at all locations impacted. Please call your local branch and they will assist you.