An Additional Driver Fee (ADR) of EUR 9.00 per day (maximum EUR 90.00 per rental) will apply per additional driver registered on the rental agreement. All fees quoted include VAT and local surcharges. Full rental conditions apply for all additional drivers.
For out of office returns, please park your vehicle at the car rental return parking, leave the vehicle documents in the vehicle, lock the vehicle and drop the car keys in the drop.
The minimum age for car groups Mini, Economy, Compact and Intermediate is 21 years of age . Car groups Standard or higher are only available for renters aged 25 years old and above. On Completion of the reservation, it is recommended to carefully check the local terms and conditions. A Young Driver Surcharge (YRT) of EUR 9.00 per day (maximum EUR 90.00 per rental) for all drivers aged 21-24 applies. There is no maximum age fee or rule. All fees quoted include VAT and local surcharges.
At the time of the rental, the renter must indicate whether the rental car will be driven from the rental country. Cross-border journeys for the following countries are permitted: Germany, Hungary, Slovakia, Italy, Croatia, Slovenia, Switzerland, Liechtenstein, France, Spain, Portugal, Andorra, Monaco, Luxembourg, Belgium, Netherlands, Denmark, United Kingdom, Ireland, Czech Republic, Norway, Finland, Sweden, and Poland.
Entry and / or transit by rental car is not permitted for the following countries: Bosnia Herzegovina, Bulgaria, Estonia, Macedonia, Romania, Serbia, Montenegro, Russian Federation, Latvia, Lithuania, Belarus, Ukraine, Moldova, Turkey, and Albania.
If the renter travels abroad without informing the company accordingly or enters and / or travels through countries that are not permitted, the renter is fully responsible for financial obligations in the event of accident, damage, theft, traffic offenses, fines, return costs, other fees, etc.
For airport locations, a Cross Border Fee of EUR 24,57 per day (maximum EUR 49,14 per rental) applies to all permitted countries. All fees shown include VAT and airport surcharge. If the total rental charges exceed EUR 150,00, the statutory contract tax of 1% of the total rental charges is due. For city locations, a Cross Border Fee of EUR 21,00 per day (maximum EUR 42,00 per rental) applies to all permitted countries. All fees shown include VAT. If the total rental charges exceed EUR 150,00, the statutory contract tax of 1% of the total rental charges is due.
Collision Damage Waiver (CDW) – if included in the rental rate – reduces the renter’s financial responsibility from full replacement value of the car and loss of use to the excess in case of damages to the rented vehicle regardless of fault. CDW does not cover missing items, vandalism, riots or damages caused other than as a result of a collision. Applicable excess for car classes from Mini through Intermediate is EUR 960 per incident/damage. For car classes Standard and higher an excess amount of EUR 1200 per incident/damage applies. On exclusive products the purchase of CDW is highly recommended with a daily rate of EUR 12.00 (including VAT and local surcharges). In the event of an accident, any damage or theft, the driver MUST obtain the relevant police report. If no police report is provided, the driver will be liable for the total cost of the damages up to and including the total cost of the vehicle. A handling fee of EUR 30.00 (including VAT and local surcharges) is applicable per incident/damage. The company is not liable for lost, forgotten items left in the rental vehicle.
One way rentals are available between Vienna and Graz Airports with a drop fee of 28.08 EUR.
One way rentals are available between Innsbruck and Vienna or Graz Airports with a drop fee of 98.28 EUR. All fees quoted include VAT and local surcharges.
All vehicles are delivered with a full tank of petrol and must be returned in the same condition. If the vehicle is returned with less than a full tank, refueling charge will be pump price plus 15 EUR plus VAT and Airport surcharge ( where applicable ) will apply.
Personal Accident Insurance (PAI) is an optional coverage available at an additional EUR 3.60 per (including VAT and local surcharges). PAI covers the driver up to EUR 20,000 in case of death and EUR 50,000 in cases of disability.
Credit cards (Amex/Visa/MasterCard) in the name of the renter and present at the time of pick up are accepted. Diners Club credit cards are not accepted. Currency loss shall always be borne by the customer. Tour Vouchers in printed paper form and e-vouchers are accepted. Debit cards/ Bankcards and cash payments are not accepted.
Deposits: Upon arrival a deposit for the amount of the rental is placed on the credit card along with a security deposit in the form of an authorization which consists of the car class excess + 200 EUR for incidentals.
Basic roadside assistance covers only vehicle technical malfunction, not due to driver negligence of willful misconduct. Roadside Assistance (RAP) allows the customer to waive financial responsibility for chargeable roadside incidents such as flat battery, tire puncture, lockouts, vehicle technical failure, towing and a replacement car. Roadside Assistance (RAP) is available at a cost of EUR 15.00 per day (maximum EUR 150.00 per rental). In cases of loss/damage of vehicle keys and/or license plate number, a minimum replacement fee of EUR 180.00 plus a handling fee of EUR 30.00 will apply. All fees include VAT and local surcharges.
All drivers (including additional drivers) must have held their driver's license for a minimum period of 1 year. A passport will be required for identification purposes. In specific cases the rental agent may ask for a proof of residence or a flight ticket. An international driver's license is only required for drivers, whose license is written in non-Latin characters. If rental agent is uncertain about renter´s health conditions / e.g. under the influence of drugs or alcohol a rental may be refused.
Third Party Liability coverage which is provided as part of the rental rate covers the renter up to a maximum of EUR 10,000,000.00 for third party bodily injury, death and EUR 10,000,000.00 for third party property damage.