The Ritz Carlton Car Rental

The Ritz Carlton

Location Details

Lg Smith Blvd 107
Noord, AW, 11111

Hours & Services

February 5, 2023
Sunday -
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Pick-Up Service Unavailable
After-Hours Returns Unavailable

Rental Policies

All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.

The additional driver can only be added to the contract at the pick up location.

Minimum age to rent a vehicle is 23 and maximum rental age is 75 years. 

There are no additional fees for drivers under 25. 

Unrestricted driving in Aruba only.

Customer must pre-arrange delivery or collection of vehicle in advance

Delivery and Collection available at no charge anywhere on the island

All one way rentals must be booked in advance and are subject to availability.  One way charges apply and are payable at time of rental.  One way charges cannot be prepaid.

Collision Damage Waiver - Theft Protection - CDW-TP - The purchase of CDW-TP is optional and not required in order to rent a vehicle, unless the vehicle is a 4x4. The purchase of CDW-TP may be required by the rental company as a condition of rental for 4x4. If you purchase CDW-TP, the rental company agrees, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to, theft or loss of the vehicle after the $500.00 deductible applies.

For renters of 4x4 vehicles: The rental location requires purchase of CDW-TP to rent a 4x4 unless you present written proof that your credit card provides collision and theft protection in Aruba.

If CDW-TP is declined, renter is responsible for the full value of damage to or loss of the vehicle.

As a customer, you have a choice as to how you would like to pay for fuel.

Option 1 - We Refill
This option allows the renter to pay at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.

Option 2 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

 

PAI is not offered at this location.

A credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction. 

Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®, Diners Club®

An authorization on the credit card in the amount of $300 USD plus the cost of the rental will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges. 

Debit/Check cards are not accepted at this location. Debit/Check cards are considered to be any non-credit card with the American Express®, MasterCard®, VISA®, Discover®, Diners Club® logo.

Cash is accepted as final payment but customer must still pre-authorize with a valid credit card.

If renting with cash a deposit in the amount of $500 plus the cost of the rental will be taken at the time of rental. This deposit amount may be used toward damages of vehicles or late charges.

 

Must meet the locations' minimum age requirements.

Present a valid driver's license from the customer's country of residence is required and must be presented at the time of rental.

Present a major credit card in the renter's name at the time of rental.

International drivers must provide a valid license from their country of residence. In addition to driver's license, if the characters are not in English or Latin Characters an International driver's permit is recommended. If the driver's license is in Characters other than Latin, an International Permit is required or a Notarized English Translation is accepted.

Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle, unless the vehicle is a 4x4. The purchase of TPL may be required by the rental company as a condition of rental for 4x4 vehicles. Customers can obtain coverage for damages and injuries to third parties, up to the policy limits, under the local rental car company's insurance by purchasing it's TPL protection. This is at least the minimum financial responsibility limit as outlined in the applicable motor vehicle financial responsibility laws of Aruba. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.  Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in Aruba.

For renters of 4x4 vehicles: The rental location requires purchase of TPL to rent a 4x4 unless you present written proof that your credit card provides Third Party Liability in Aruba.

The Ritz Carlton Car Rental FAQs

The cost of a rental car depends on many factors and can vary greatly. These factors include:

  • The length of time you are renting the car
  • Car class selected
  • Rental location
  • Added insurance or protection products
  • Additional products selected
  • If you have to modify your reservation
  • If you have to extend your reservation
  • If you have to change your rental drop-off location

For the most accurate pricing, start a reservation.

To rent a car from Enterprise Rent-A-Car in the United States and Canada, you will need the following:

  • To be 25 years old 
  • A valid driver's license with a photo
  • A photo ID (For example: a driver’s license or passport)
  • Credit or debit card (check the acceptable forms of payment at the location you’re renting from)

Some locations may require additional information, including but not limited to: 

  • An International Driving Permit (IDP): If the license is written in a language or characters different to those of the country of rental, an IDP is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
  • Return travel and accommodation information: Visitors to the UK must also provide proof of return travel and accommodation information while in the UK. 

As a customer, you have a choice as to how you would like to pay for fuel.

Fuel Policy at Non-Airport locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • A full tank of gas is not guaranteed.

Fuel Policy at Airport Car Rental Locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • You may opt to pre-pay for fuel -- Pre-pay gives you two conveniences:
    • You can avoid the hassle of having to fuel up the vehicle before returning.
    • Pre-pay fuel option is calculated at the local rate of gas minus a per gallon discount.

Note: Prepaid fuel is only sold in full tanks at the discounted price per gallon and is not refundable. Local fuel rates will vary by the area you are renting a vehicle.

For additional questions, please visit our main car rental FAQs page.