Hornopolni 3313 42
Ostrava, CZ, 70200
Hours & Services
A fee of 30 EUR, CCA 830 CZK, is charged for each additional driver. Price does not include 21 percent VAT.
CLIENT RETURNS THE VEHICLE AT A DESIGNATED HOTEL PARKING PLACE THAT IS MARKED AS CZECHOCAR ENTERPRISE. THEREAFTER CLIENT LEAVES KEYS AND DOCUMENTS AT DESIGNATED PLACE AT THE HOTEL RECEPTION TO RENT A CAR COMPANY EMPLOYEE OR TO TRAINED RECEPTIONIST.
A surcharge of 30 EUR per rental plus VAT applies to any customer who is at the date of the rental pick up younger than 25. This surcharge does not apply to customers aged 25 and older.
Vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Bulgaria, Estonia, Greece, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Romania, Russia, Turkey and Ukraine.
A surcharge of 36 EUR will apply for all cross border travels.
This surcharge is charged monthly for long-term rentals. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization.
Driving the vehicle in another country without prior authorization will require the customer to pay for all recovery expenses in case of an accident or breakdown.
CDW 1 - COLLISION INSURANCE WITH LIMITED LIABILITY 10 PERCENT CONTRIBUTION MIN. 10 000 CZK ,400 EUR. IF THE COST OF DAMAGE IS LOWER THAN 10.000 CZK ,400 EUR, CUSTOMER IS REQUIRED TO PAY THE WHOLE COST OF THE DAMAGE. CDW DOES NOT COVER DAMAGE OR LOSS OF KEYS, NAVIGATION SYSTEM, TIRES, WINDSCREEN, UNDERCARRIAGE, HUB-CAPS AND RIMS.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: email@example.com, 00420777644306
All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorized at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.
ALL VEHICLES ARE SUPPLIED WITH A FULL TANK AND MUST BE RETURNED WITH FULL TANK. IF THE VEHICLE IS NOT RETURNED FULLY TANKED, THE CUSTOMER WILL BE CHARGED FOR THE DIFFERENCE OF MISSING FUEL ACCORDING TO CURRENT PRICE STATED IN THE RENTAL AGREEMENT OF THE RENTER.
TWP TIRES AND WINDSHIELD PROTECTION - CHARGE FOR TRANSFERRING OF THE LIABILITY FOR DAMAGES OF THE WINDSHIELD AND TIRES. THIS INSURANCE IS WITH ZERO LIABILITY.
IN CASE OF AN ACCIDENT, THEFT OR DAMAGE OF THE VEHICLE OR OF ANY PART OF IT, AND ALSO IN CASE OF INJURY OR DEATH OCCURRING AS A RESULT OF AN ACCIDENT, THE RENTER IS ALWAYS OBLIGED TO CALL THE POLICE WITHOUT CONSIDERATION TO THE AMOUNT OF DAMAGES. IF HE DOES NOT DO IT HE HAS FULL RESPONSIBILITY FOR THE DAMAGE. THE RENTER IS OBLIGED TO FILL UP A TRANSPORT ACCIDENT REPORT ,THE FORM IS PART OF THE DOCUMENTATION OF THE VEHICLE. THE RENTER IS OBLIGED TO GIVE A CONFIRMATION OF THE PARTICIPATION ON AN ACCIDENT OR ON ANY DAMAGE CAUSED TO OTHER PARTIES WITHOUT DELAY TO THE LESSOR, AT THE LATEST IN 24 HOURS FROM THE EVENT. IN CASE OF THEFT OF THE VEHICLE THE RENTER IS OBLIGED TO IMMEDIATELY GIVE THE DOCUMENTATION AND KEYS OF THE VEHICLE TO THE LESSOR, IF HE DOES NOT DO IT, HE IS LIABLE TO THE LESSOR FOR THE CAUSED DAMAGE FOR 50 PERCENT OF THE TOTAL LOSS, MINIMALLY 2.000, EURO, 50.000 CZK. . CROSS-BORDER TRAVEL IS ALLOWED TO EU COUNTRIES. LIST OF OTHER PERMITED COUNTRIES BASED ON INSURANCE OF THE CARS IS STATED IN CZECH AND ENGLISH LANGUAGE ON THE BACK SIDE OF GREEN CARD, INTERNATIONAL MOTOR INSURANCE CARD, WHICH EACH VEHICLE OF OUR FLEET HAS. CROSS-BORDER TRAVEL IS NOT PERMITTED INTO- ALBANIA, BULGARIA, BOSNIA AND HERZEGOVINA, BELARUS, CYPRUS, ESTONIA, ISRAEL, IRAN, ICELAND, LITHUANIA, LATVIA, MONTENEGRO, MOLDOVA, MACEDONIA, ROMANIA, RUSSIAN FEDERATION, SERBIA, TURKEY AND UKRAINE. CROSS-BORDER TRAVEL IS PERMITTED INTO- ANDORRA, AUSTRIA, BELGIUM, GERMANY, DENMARK, SPAIN, FRANCE, FINLAND, UNITED KINGDOM, GREECE, HUNGARY, CROATIA, ITALY, IRELAND, LIECHTENSTEIN, LUXEMBOURG, NORWAY, NETHERLANDS, PORTUGAL, POLAND, SWEDEN, SLOVENIA, SWITZERLAND AND SLOVAKIA.
PAI - CHARGE FOR ARRANGING SUPPLEMENTARY INSURANCE OF PASSENGERS IN VEHICLE IN ACCORDANCE WITH CHARACTER OF INSURANCE EVENT, UP TO 7.808 EUR PER PASSENGER. NUMBER OF PASSENGERS MUST NOT EXCEED THE ALLOWED NUMBER FOR RENTAL VEHICLE.
METHODS OF PAYMENT ARE CREDIT CARDS VISA, AMEX, MASTER CARD, EUROCARD, DINNERS CLUB. COMPANIES CAN PAY BY INVOICE. CASH PAYMENT IS POSSIBLE WITH PREAUTHORIZATION ON A CREDIT CARD ONLY. IF CUSTOMER HAS NO VALID CREDIT CARD OR HAS UNSUFFICIENT FUNDS ON THE CREDIT CARD, LESSOR MAY REFUSE TO RELEASE TO SUCH CLIENT THE VEHICLE.
Roadside Assistance is available in case of an accident or other technical problems. This service is available nonstop 24-7 by calling 420 602 219 692. Surcharge for Roadside assistance is 12.10 EUR per rental including VAT. For further details, please, see the rental conditions.
CUSTOMER WILL NEED PASSPORT AND VALID DRIVERS LICENSE TOGETHER WITH INTERNATIONAL DRIVERS LICENSE, WHEN NEEDED ACCORDING TO REQUIREMENTS OF THE COUNTRY OF ISSUE. ALL DOCUMENTS HAVE TO HAVE VALID PHOTO OF THE HOLDER.
Supplementary Liability Protection - Third Party Insurance is required by law and included in all rates.
The cost of a rental car depends on many factors and can vary greatly. These factors include:
For the most accurate pricing, start a reservation.
To rent a car from Enterprise Rent-A-Car in the United States and Canada, you will need the following:
Some locations may require additional information, including but not limited to:
As a customer, you have a choice as to how you would like to pay for fuel.
Fuel Policy at Non-Airport locations:
Fuel Policy at Airport Car Rental Locations:
Note: Prepaid fuel is only sold in full tanks at the discounted price per gallon and is not refundable. Local fuel rates will vary by the area you are renting a vehicle.