DRIVING LICENSE REQUIREMENTS. A valid driving license held for a minimum of one year is mandatory. The driving license must be valid for international use; otherwise the national license must be fully translated by an embassy or by an equivalent authority and must be readable in Latin characters. The photo is mandatory and must be accompanied by a document of identity, always readable in Latin characters, where the home address is indicated. The national license, the translation and the passport must be under the same name and must be produced at the same time.
CUSTOMER QUALIFICATION. In the event that the customer does not have the proper requirements for qualification, including in particular: 1. Does not have a credit/debit card in his name 2. Attempts to provide an Electron card, Maestro, Bancomat, prepaid and/or rechargeable cards 3. The credit/debit card does not cover the deposit and the cost of any additional services; 4. Is not in possession of a valid driving license for at least one year 5. Does not have a valid driver's license for international use (for foreign citizens) 6. Is less than 19 years (the minimum age for driving) or has booked a car group not compliant with the company rental age policy. 7. Refuses to provide address and availability details 8. Refuses to provide home's address and e-mail address NO REFUND WILL BE DUE ON THE BOOKING; eventual prepaid amounts will be retained as penalties. Enterprise always reserves the right - at its sole discretion - to ask for a second credit card or to decline the rental when the guarantees offered by the customer are not considered sufficient, or any other major issues make the customer not eligible for rental.