Luxembourg Airport (LUX) Car Rental

Luxembourg Airport (LUX)

Location Details

Aeroport De Luxembourg
L 2987
Luxembourg, LU, 2987

Hours & Services

January 22, 2023
Sunday 02:30 PM - 10:30 PM
Monday 08:00 AM - 10:30 PM
Tuesday 08:00 AM - 10:30 PM
Wednesday 08:00 AM - 10:30 PM
Thursday 08:00 AM - 10:30 PM
Friday 08:00 AM - 10:30 PM
Saturday 09:00 AM - 05:00 PM
Pick-Up Service Unavailable
After-Hours Returns Available

Directions from Terminal

Rental counter is located in the terminal. Follow signs for car rentals. No shuttle is required.

Rental Policies

All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 5.13 EUR per day (excl. VAT) applies up to a maximum charge of 25.64 EUR (excl. VAT).

After hours return is available, and the process will be explained on vehicle pick-up. Renters must advise the counter agent upon arrival if they require after hours return. There is no additional charge for this service.

The minimum age requirement for all vehicles is 18 and all renters must have held a full driving license for at least 12 months. There is no maximum age. A young driver fee of 8.55 EUR per day (excl. VAT) applies for all renters between the age of 18 and 23.

Vehicles can be driven in the following countries only:
Austria, Albania, Andorra, Azerbaijan, Belgium, Bulgaria, Bosnia and Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Italy, Ireland, Iceland, Luxembourg, Liechtenstein, Lithuania, Latvia, Malta, Morocco, Montenegro, Norway, Netherlands, Portugal, Poland, Romania, Spain, Sweden, Switzerland, Slovakia, Slovenia, Serbia, Tunisia, Turkey, Ukraine, United Kingdom.
No additional charges apply for cross border travels. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization.
Unauthorized cross border travels will result in a breach of contract and incur a penalty charge based on individual assessment.

If the Renter accepts CDW, Enterprise waives or reduces the Renter's responsibility for loss of, or damage to, the rental vehicle including, but not limited to, towing, storage, loss of use, administrative fees, and/or diminished value of the rental vehicle subject to the terms and conditions of the Rental Agreement and applicable laws. DW is not insurance. The purchase of CDW is not a required condition of rental. The protection provided by DW may duplicate the Renter's existing coverage, and Enterprise is not qualified to evaluate the adequacy of the Renter's existing coverage. Therefore, the
Renter should examine their personal credit card protections, automobile insurance policies, or other sources of coverage which may duplicate the
protection provided by CDW. Windscreen damage, Tyres and Rims damages are not covered by the CDW or SCDW.

 

Delivery and collection are available throughout Luxembourg during office opening hours. There is a charge for this service, varying on distance of delivery/collection point from the branch. Please contact your local branch for more information.

Domestic one-way hires are available at all locations within Luxembourg for consumer and tour bookings. Domestic one-way rentals within Luxembourg are free of charge. There is no minimum length of rental to qualify for this service.
One way hires returning outside of Luxembourg require specific authorization from the rental location. The fee for this service varies depending on the drop off location.
Renters must provide at least 24 hours-notice if they intend to drop the vehicle outside Luxembourg. Dropping the vehicle outside Luxembourg without prior authorization will result in a penalty charge based on individual assessment.

Option 1 - Prepay Fuel
This option allows the renter to pay for the tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.

Option 2 - We Refill
This option allows the renter to pay Enterprise at the end of the rental for gas used but not replaced. Price per liter will be equal to the local fuel prices and subject to an additional administration fee of EUR 12.00 (excl. VAT).

Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank to avoid extra fuel charges.

Winter tires are provided as these are required by law. Winterization fee effective from 01-Nov to 31-Mar applies to Luxembourg rentals at rate of 3.00 EUR per day.

All major credit cards, issued by either VISA, Mastercard or Amex are accepted. All cards presented must be in the renter's name. Debit cards, prepaid cards, cash, checks are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental.

The security deposit is based upon the excess on the contract. Purchase of protection products will result in a lower deposit amount. The minimum deposit is 250 EUR.

Roadside Assistance is included in the rental rate. Roadside services covered are on-site assistance, towing and onward travel to the nearest transport solution agreed with Enterprise. Customers will be provided with the Roadside Assistance phone number when arriving at the counter to collect the rental vehicle. The Roadside Assistance service provider will vary depending on the type of vehicle rented.

All drivers must present a full valid driving license. All renters must also provide a valid photo ID such as a passport or ID card. A valid credit card in the renter's name must be presented upon collection of the vehicle.
If the driving license is written in a language and characters different to those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
Residents of the country of rental must provide proof of residence. Proof of residence (utility bill, credit card bill, or bank statement) must be no more than three months old. Renters who do not reside in the country of rental must also provide proof of return travel and accommodation information.
Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organization.

SLP - SUPPLEMENTARY LIABILITY PROTECTION - Third party liability insurance is mandatory in compliance with Luxembourg law and always included in the price of the rental. It provides unlimited coverage for any damages or injuries caused to a third party and third party property. In cases of driver negligence and rental agreement violations like driving under the influence of alcohol, drugs or any other rental vehicle misuse as stated in the Terms and Conditions, the renter is responsible for the full value of the damage caused to the third party and the rental vehicle.

Windscreen Damage Waiver (WDW) is optional. WDW can be purchased alone. WDW covers the exess in case of damage of the Windscreen.

FAQs

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