Downtown Dubrovnik Car Rental

Downtown Dubrovnik

Location Details

Dr Ante Starcevica 7
Dubrovnik, HR, 20000

Hours & Services

January 22, 2023
Sunday -
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Pick-Up Service Unavailable
After-Hours Returns Available

Rental Policies

A fee of 20 EUR (VAT included) per rental will be added to the Rental Agreement.

After hours pickup: for reservation after hours pickup you should contact reservation center at least 24 hours before picking up the vehicle. A fee of 30 EUR (VAT included) will be added to the Rental Agreement. After hours returns: the return of the vehicle shall be done within city branches during working hours whereas the return outside working hours of city branches is possible with additional payment and prior approval. If customer returns the vehicle after working hours within airport branches it is free of charge.

Minimum age for groups: Mini, Mini Elite, Economy, Economy Special, Compact, Compact Special, Compact Wagon, Compact SUV, Compact Convertible, Intermediate, Intermediate SUV, Standard, Standard Fullsize, Standard Wagon, Standard Van, Premium, Fullsize Van, Premium SUV, Premium Convertible, Fullsize SUV, Luxury, Luxury Van, Intermediate Elite is 18 yrs except the car group Luxury Elite for which the minimum age is 25 yrs.
Maximum age for all car groups is 80 yrs. For all drivers aged 18-20 and 70-80 a fee of 40 EUR (VAT included) per rental applies.

Cross Border Fee within the EU countries (including Switzerland and United Kingdom) is applicable in amount of 20 EUR (VAT included) . For Montenegro, Bosnia and Herzegovina, Albania, Serbia, North Macedonia and Kosovo, and every non-EU country (excluding Switzerland and United Kingdom) a Cross Border Fee of 50 EUR (VAT included) applies per rental. In case of travelling through EU and non-EU countries (except Switzerland and United Kingdom) both charges of Cross Border Fee are applicable. The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Road assistance or car replacement while driving abroad is available. Exception: The 10 km long transit from Split to Dubrovnik driving through Bosnia and Herzegovina is free of charge.

COLLISION DAMAGE WAIVER (CDW): Covers the vehicles liability in case of damage or fire with a deductible amount. As per categories below:
800 EUR - Mini, Mini Elite, Economy, Economy Special;
1000 EUR - Compact Manual, Compact Special;
1200 EUR - Compact Wagon, Compact SUV, Compact Automatic, Compact Convertible, Intermediate Manual;
1800 EUR - Intermediate Automatic, Intermediate SUV, Standard, Standard Fullsize, Station Wagon, Standard Van;
2000 EUR - Premium, Fullsize Van;
2500 EUR - Premium SUV, Premium Convertible;
3000 EUR - Fullsize SUV, Luxury, Luxury Van, Intermediate Elite;
5500 EUR - Luxury Elite
CDW does not provide any coverage concerning damages caused at the underside part of the vehicle, whole car interior, wind shields, mirrors and tires. Basic condition is that the damage is not due to infringement of road circulation code. The accident statement should always be supplemented otherwise the insurance will not be valid. In case of car accident and damages police report is mandatory.

For delivery or collection of the vehicle, customer should contact the rental agent at least 24h before picking the vehicle. Charge per service is 25 euros.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: technical-support@autobenussi.hr, 00385953366000

One Way Rentals: One way rentals are available for all car groups between all rental locations within Croatia and selected international branches for an additional drop off fee. Please contact our reservations department at +385 99 7330862 for more information on one-way routes and associated fees.

Refueling charges: Level to level. The Customer should return the vehicle with the same amount of fuel as it was at the time of pick-up. If the Customer returns the vehicle with less quantity of fuel he will be charged the amount of missing fuel according to the official rate of Enterprise Rent-a-Car Croatia. In case that vehicle is returned with more fuel than given at the time of pick-up no refund will be made.

SUPPLEMENTARY LIABILITY INSURANCE SLI: THIRD PARTY INSURANCE (REQUIRED BY LAW): FREE OF CHARGE. COVERAGE LIMITS: A) THIRD PARTY BODILY INJURY OR DEATH UP TO 2,000,000 EUR, B)THIRD PARTY PROPERTY DAMAGE 150,000 EUR.

Accepted methods of payment: credit cards, debit cards and cash. Credit cards accepted: AMEX, DINERS, MASTERCARD, VISA are accepted.
SECURITY DEPOSITS (SD): for each rental driver should present a valid credit card (VISA, MASTERCARD, DINERS OR AMEX) under his name. Deposit is required for all categories of the vehicle. Cash or debit card (for example: Maestro Card) are not accepted as deposits and can not be used as guarantee but can be used as a payment. Credit card deposit will be unblocked depending on the credit card providers terms. Deposit amounts hold: Car Categories: MINI, ECONOMY: 300 EUR
Car Categories: COMPACT. INTERMEDIATE: 500 EUR
Car Categories: STANDARD, PREMIUM, FULLSIZE, LUXURY, ELECTRIC, COMMERCIAL VANS: 1000 EUR

 

Free 24/7 roadside assistance number: +385 72 606 606

All drivers must present a valid national (domestic) driving license that has been held for a minimum of 12 months along with an identity card or passport. An international driver's license along with the national driving license is required for drivers, whose license is issued in non-Latin characters. Upon the United Kingdom leaving the European Union (EU) the requirements for UK Driving license holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at https://www.gov.uk/driving-abroad.

Supplementary Liability Insurance - Third Party Insurance is required by law and free of charge. Coverage limits for third party bodily injury or death cover up to 2,000,000 EUR and for third party property damage, 150,000 EUR.

Downtown Dubrovnik Car Rental FAQs

The cost of a rental car depends on many factors and can vary greatly. These factors include:

  • The length of time you are renting the car
  • Car class selected
  • Rental location
  • Added insurance or protection products
  • Additional products selected
  • If you have to modify your reservation
  • If you have to extend your reservation
  • If you have to change your rental drop-off location

For the most accurate pricing, start a reservation.

To rent a car from Enterprise Rent-A-Car in the United States and Canada, you will need the following:

  • To be 25 years old 
  • A valid driver's license with a photo
  • A photo ID (For example: a driver’s license or passport)
  • Credit or debit card (check the acceptable forms of payment at the location you’re renting from)

Some locations may require additional information, including but not limited to: 

  • An International Driving Permit (IDP): If the license is written in a language or characters different to those of the country of rental, an IDP is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
  • Return travel and accommodation information: Visitors to the UK must also provide proof of return travel and accommodation information while in the UK. 

As a customer, you have a choice as to how you would like to pay for fuel.

Fuel Policy at Non-Airport locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • A full tank of gas is not guaranteed.

Fuel Policy at Airport Car Rental Locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • You may opt to pre-pay for fuel -- Pre-pay gives you two conveniences:
    • You can avoid the hassle of having to fuel up the vehicle before returning.
    • Pre-pay fuel option is calculated at the local rate of gas minus a per gallon discount.

Note: Prepaid fuel is only sold in full tanks at the discounted price per gallon and is not refundable. Local fuel rates will vary by the area you are renting a vehicle.

For additional questions, please visit our main car rental FAQs page.