Hilo Halekauila St. Car Rental

Car Rental COVID-19 FAQs

Is Enterprise open?

Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.

What steps are being taken to clean rental cars?

Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches. 

What is the current car rental process?

To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.

Can I modify, extend, or cancel my reservation?

You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation. 

For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.

Location Details for Hilo Halekauila St.

Location

Services

Renting a Car at Hilo Halekauila St.

Information for Renting a Car in Hilo

This car rental branch is located at the intersection of Pohaku St. and Kanoelehua St. within the Hilo Industrial area.

Areas Serviced

This location services the town of Hilo up to the Keau Shopping Center.

Popular Day Trips

- Volcano National Park - 45 min.
- Rainbow Falls - 15 min.  
- Akaka Falls - 30min

Tips for Driving in Hilo and Surrounding Area

4X4 SUVs are recommended. Drivers should be aware of heavy traffic in the morning coming into Hilo town and leaving town around 4:30 during the week.

Distance to Hawaii Volcanoes National Park

The park is located approximately 30-40 minutes away from the branch via Highway 11 (part of the Hawaii Belt Road)