Chrissy Taylor talks Customer Experience

 

Innovation has played a key role in our pandemic response. Our President and CEO, Chrissy Taylor, recently spoke to IBIS Worldwide CEO, Jason Moseley, about Enterprise's Complete Clean Pledge, curbside rentals and other recent initiatives that keep customer experience at the forefront.

 

 

NEW RESOURCE!

Enterprise Complete Clean Pledge Educational Video

Our Complete Clean Pledge is our commitment to go above and beyond to protect the safety of our customers and our employees. Learn more about our service and cleaning enhancements with this short video. 

Visit the COVID-19 Resource Page to watch or download.

 

 


PARTNER RESOURCES

 

INDUSTRY REPORTS & RESOURCES

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Q2- 2020 Length of Rental Report

NA Q1 2020 Length of Rental Report

Booking Exotic Vehicles with ARMS®

White Papers on Rental Reimbursement

CE webinars for Agents

 

ENHANCED SERVICE MODEL

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Enterprise Complete Clean Pledge

Customer & Employee Safety

Locations & Availability

Essential Services

 

COVID-19 RESOURCES 

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Educational Video-Complete Clean Pledge

Resources for Customers

Complete Clean Pledge Infographic

Enterprise Duty of Care Flyer

Enterprise Essential Services Flyer

Consumer Studies

Industry Articles  & Insights

 

 

Our Response. Our Responsibility

We pledge to go above and beyond our already rigorous cleaning protocols, including strict sanitizing procedures to protect the health and safety of all.

Start Your Car Purchase Online

Total loss customers can start a vehicle purchase from home while still experiencing the friendly, personalized service you expect. And, when they're ready, we’ll deliver the vehicle where available.

Military and Government Travel Assistance

To help military members and U.S. government employees during this unprecedented time with coronavirus (COVID-19) concerns, we're reducing the minimum age to rent from 21 to 18.