What forms of payment are accepted for renting a car?


 

Renting a car with a Credit Card

Credit cards are accepted at airport and non-airport locations in the US, Puerto Rico and Canada.
VISA®
MasterCard®
American Express®
Discover Network® (Not in Canada)
JCP (Japan Credit Bureau)

Renting a car with a Debit Card

Debit/Check cards are considered to be any non-credit card bearing the VISA, Mastercard® or Discover logo. Pre-paid cards or any other non-credit card without one of these logos is not accepted. (Discover not accepted in Canada.)

At airport locations, debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active duty military personnel are exempt from address requirements. Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.  At the time of rental, charges will be placed on the debit card which reduces the available funds in the account associated with the card used. Renter is responsible for any overdraft fees incurred. Disembarking passengers will be asked to provide a credit card or debit card with funds to cover the cost of the rental. Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient funds to cover the cost of the rental plus $200. Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary.

Renting a car with Cash

For security reasons, many Enterprise branches do not accept cash payments. However some branches may accept cash or a money order at the end of the rental for final payment. Check below to see if this may apply to your specific situation. We apologize for any inconvenience.

More detailed information is available below.

Forms of Payment Policies

I will be renting at an airport location in the United States

At our airport locations, located within the United States and Puerto Rico, you can provide a credit card or debit card as an acceptable form of payment. Please be advised when using a debit card, special conditions may apply, so please read all the conditions below.

Credit Cards
 

  • A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
  • We currently accept American Express, Discover Network, MasterCard, and Visa credit cards at our US Aiport Locations.
  • At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Debit/Check Cards
 

  • Debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active duty military personnel are exempt from address requirements.
  • Other than the renter’s spouse or domestic partner, no other additional drivers are allowed. 
  • At the time of rental, charges will be placed on the debit card which reduces the available funds in the account associated with the card used. Renter is responsible for any overdraft fees incurred.
  • Disembarking passengers will be asked to provide a credit card or debit card with funds to cover the cost of the rental. Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient funds to cover the cost of the rental plus $200. Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • At the end of the rental, if you are entitled to a refund, the location will release the funds immediately. Due to bank processing times, this could be delayed a couple of days, but we find that typically customers have their refund within 15 business days.

FORMS OF PAYMENT NOT ACCEPTED:

Cash

Virtual Credit Cards:

  • Enterprise does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use.
  • Enterprise shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions.
  • Enterprise shall have no obligation to honor transactions made with such cards.

I will be renting at a non-airport location in the United States

At our non-airport locations, located within the United States and Puerto Rico, you can provide a credit card or debit card as an acceptable form of payment. Please be advised when using a debit card, special conditions may apply, so please read all the conditions below.

Credit Cards
 

  • A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
  • We currently accept American Express, Discover Network, MasterCard, and Visa credit cards at our US Airport Locations.
  • At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Debit/Check Cards or Money Order
 

  • Some Enterprise Rent-A-Car locations may accept debit cards, pre-paid cards, or other forms of payment to secure the rental transaction. To reserve a vehicle without a major credit card, please contact the local office directly.
  • Generally, a branch may require some, but not limited to, the following:
    • Two current utility bills - example: water bill, gas bill, or an internet/cable bill. 
    • Your most recent paycheck stub
    • A minimum deposit plus the entire cost of the rental at the time of pickup. The deposit amount varies by location so it is always best to contact them directly.
    • Proof of insurance - if you don't have insurance, don't worry; we can help make sure you are protected. To learn more about our protection products, click here.
    • Personal references - for security reasons, when you come in the branch may ask for two people they can contact to verify who you are and where you live. Most of the time you will need their full name and phone number.
  • To get specific requirements or to find out if the location you wish to rent from allows cash or money orders, please contact the renting location directly.
  • At the time of rental, a debit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • At the end of the rental, if you are entitled to a refund, a refund will be released to your bank. Refunds are generally received within 20 business days from the conclusion of the rental. For payments made by cash, check or money order, any such excess will be refunded by check.

I will be renting at an airport location in Canada

At our airport locations, located within Canada, you can provide a credit card as an acceptable form of payment.

Credit Cards
 

  • A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
  • We currently accept American Express, MasterCard, and Visa credit cards at our Canadian Airport Locations.
  • At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

METHODS OF PAYMENT NOT ACCEPTED:

Debit/Check Cards
 

  • Debit/Check cards are not accepted at the time of pickup
  • At the time of return, the location may accept money orders, traveler's checks, or a debit card, as long as it is not a Canadian based debit card, as a form of payment.

Cash
 

Virtual Credit Cards
 

  • Enterprise does not accept online-only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online use. 
  • Enterprise shall not assume responsibility or liability in connection with the use of on-line only, virtual credit cards or any other type of "single-use" card number security product or one-time use credit card number that may be provided by credit card companies for online transactions.
  • Enterprise shall have no obligation to honor transactions made with such cards.

I will be renting at a non-airport location in Canada

At our non-airport locations, located within Canada, you can provide a credit card or debit card as an acceptable form of payment. Please be advised when using a debit card, special conditions may apply, so please read all the conditions below.

Credit Cards
 

  • A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.
  • We currently accept American Express, MasterCard, and Visa credit cards at our Canadian non-airport locations.
  • At the time of rental, a credit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • If the renter reserved online, the name printed on the card presented by renter must match the name booked for the online transaction and identification presented.

Debit/Check Cards or Money Order
 

  • Some Enterprise Rent-A-Car locations may accept debit cards, pre-paid cards, or other forms of payment to secure the rental transaction. To reserve a vehicle without a major credit card, please contact the local renting location directly.
  • At the time of rental, a debit card must be presented with available credit, in the renter's name. In addition to the anticipated cost of the rental, an additional security deposit may be required. To find out the cost of the security deposit, you will need to contact the location directly. Any deposit or cost of the rental held at the start of the rental is a sale on the debit card as funds are being taken from the associated checking account.
  • For security reasons, many Enterprise branches do not accept cash payments. We apologize for any inconvenience. However, some branches may accept cash or a money order using the "cash qualification" process below for customers who do not have a credit card.
  • Generally, a branch may require some, but not limited to, the following:
    • Two current utility bills - example: water bill, gas bill, or an internet/cable bill. 
    • Your most recent paycheck stub
    • A minimum deposit plus the entire cost of the rental at the time of pickup. The deposit amount varies by location so it is always best to contact them directly.
    • Proof of insurance - if you don't have insurance, don't worry; we can help make sure you are protected. To learn more about our protection products, click here.
    • Personal references - for security reasons, when you come in the branch may ask for two people they can contact to verify who you are and where you live. Most of the time you will need their full name and phone number.
  • To get specific requirements or to find out if the location you wish to rent from allows cash or money orders, please contact the renting location directly.
  • The signature on the back must match the name imprinted on the card and the signature on the rental agreement.
  • At the end of the rental, if you are entitled to a refund, the location will release the funds immediately. Due to bank processing times, this could be delayed a couple days, but we find that typically customers have their refund within 15 business days.