Introducing Advance Check In

Check in up to 48 hours in advance of your rental for a streamlined, low contact experience. It takes only a few minutes and is easy to complete from anywhere. Now available at 500+ participating locations in the US – with more coming in the next several weeks.

How to Check In Online:

Get a Notification

Receive an SMS text or email when it's time to check in, about 48 hours before your rental

Provide Basic Info

Provide your driver's license information, address and confirm your rental details

Choose Options and Payment

Choose from our optional protection products and extras, then add your payment method (don't worry, you won't be charged until your rental begins)

Get a Rental Pass

Receive your Rental Pass for a low-contact rental and get on your way in a vehicle backed by the Complete Clean Pledge

How Does the Rental Pass Work?

•  On the day of your rental, follow safe distance instructions for low-contact

•  Be prepared to show your Rental Pass, license and payment method to an agent

•  Get your keys and get on your way in a vehicle backed by the Complete Clean Pledge

•  Certain restrictions apply, view details.

Available Now in 500+ Locations

  • Chicago
  • Houston
  • New York City including JFK International Airport
  • San Francisco including San Francisco International Airport
  • Southern California

What bookings are eligible for Advance Check-In?

  • Personal and business reservations booked on the Enterprise website or mobile app or by calling Enterprise reservations
  • Booked at a participating location
  • Requires a valid credit card or debit card to complete Advance Check-In

COVID-19 Response Update

Check out our COVID-19 FAQs for more information on Enterprise hours of operation, upcoming and existing reservations, Enterprise Plus and what steps we are taking to keep employees and customers safe.

Learn More