RENTER REQUIREMENTS AND FORMS OF PAYMENT POLICIES
As used in these policies:
RENTER REQUIREMENTS POLICY
All Renters and additional drivers must be 21 or older. All Renters and additional drivers must have a valid driver’s license, and Non-Commercial Renters must have a major credit card or debit card in their name. Individuals with learners’ or instructional permits are not eligible to rent. This is only a summary. For additional details, please reference the Driver’s License Information Policy.
The underage surcharge for Non-Commercial Renters and Drivers between the ages of 21 and 24 is $25 per day. Non-Commercial Renters between the ages of 21 and 24 may rent the following vehicle classes: Cargo Vans and Parcel Vans. Towing is not permitted for Non-Commercial Renters and Drivers under the age of 25.
Non-Commercial Renters are subject to the qualifications listed below.
Debit cards are accepted at time of rental under the following conditions:
the name and address shown on the Renter’s driver’s license must match their current home address;
the address must be within 50 miles of the renting branch OR the Renter’s driver’s license is from the same state where the rental branch is located;
Renters must present a utility bill with no past due balance or disconnect notice. Renters must also present one of the following items: cellular phone bill, paycheck or paystub, or original declaration page from an active auto insurance policy. Utility bill(s), cellular phone bill(s) and paycheck or paystub must be originals and dated within 30 days and, each must indicate the renter’s current home address;
Other than the Non-Commercial Renter’s spouse or domestic partner, no other additional drivers are allowed.
Non-Commercial Renters using a debit card may rent the following vehicle classes: Cargo Vans and Parcel Vans.
If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Please read the Forms of Payment portion of this policy (see below) for additional details pertaining to the use of debit cards at this location.
FORMS OF PAYMENT POLICY
Commercial Renters may not need to secure the rental with a credit or debit card.
The following forms of payment are accepted for the rental.
The Estimated Total for the rental on the Review & Reserve screen and/or in the email reservation confirmation will be charged to the form of payment provided by Renter. If the rental as reserved is modified, the estimated total amount for the rental may change and would still be charged to the form of payment provided by Renter.
At the time of the rental, Renter will sign a rental contract (the “Contract”) which applies to the rental and includes a Rental Agreement Summary and the Additional Terms and Conditions.
To account for a Non-Commercial Renter potentially incurring additional amounts owed under the Contract, a deposit of $300 will be required from the Non-Commercial Renter at the time of the rental. An above listed form of payment must be used for the deposit amount.
The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned.
If Renter incurs additional amounts owed under the Contract, those additional amounts may be deducted from Renter’s deposit amount, if applicable. If those additional amounts are not deducted from the deposit amount, if applicable, they will be charged to the form of payment provided by Renter at the time of rental unless Renter provides a different above listed form of payment to be charged.
If using a debit card for any of the above amounts, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Money orders and prepaid cards are not acceptable forms of payment at the time of rental, including for the deposit amount, but may be used to pay any amounts due at the end of the rental after the vehicle has been returned. Cash is not accepted.
In addition to one of the above listed forms of payment, credit cards with sufficient available credit which are listed on Renter's Profile or Loyalty Account (Emerald Club, E Club, etc.) will be accepted as payment for all amounts owed under the Contract.
All amounts owed by Renter under the Contract will be submitted (a) as an authorization to be a hold against and ultimately charged to Renter’s credit card or debit card, or (b) to be charged to Renter’s debit card.
Please read the Renter Requirements portion of this policy (see above) for additional details pertaining to the use of debit cards and general rental requirements at this location.